Samsung CLX-2160N Review

Overall Rating

My Samsung CLX-2160 worked well for exactly 1 year. From almost the exact day when the warranty expired a few weeks ago, it started to paper jam almost every time. I'd have to retry the same print many times -- and rip up many pages of blank paper -- to get one good page printed. Unfortunately, I have stocked up lots of its toner cartridges, so I cannot simply buy a new model of printer. I tried to shop for a new one of the same model, but discovered that FutureShop, BestBuy, and Staples no longer carry them. There are other people on the web complaining about how easy this machine encounters paper jams. Could this defect be the reason that those major retailers are no longer carrying it?

Before this, I had a Samsung blank-and-white laser multifunction printer for 4 years without any problems. But now I am a bit gun shy about Samsung.