mikeym's Review of Virgin Media, www.virginmedia.com
27th Jun 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Installed Virgin Media today 50MB, equipment doesnt work with 64bit computers, however I got around that by doing everything manually. Then, i got disconnected 2 hours later and called them up, on hold for 30 minutes, finally spoke to an indian guy who said I was suspended because I haven't paid!! I have only had it 1 day and I gave them all my bank details 30 days ago! I paid £100 on card to cover this month and next month, they apologised and fixed it, 30 minutes later I got cut off again, I called up, again on hold for 30 minutes and they said that I was suspended for non-payment again! They transferred me to the correct department that was closed and they hung up, tried to ring again and couldnt get through after an hour!!! I am cancelling first thing tomorrow and demanding all my money refunded.
I have never had such a poor service in my life, and to think that it costs £50 a month and I only had it 4 hours and Im cancelling!
Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.
On average, people found this review very helpful
Members' Comments onmikeym's Review
AlexStewart
on 7th Jul 2009
Web Links
-
PlusNet | Home & Business Broadband Internet Access & Phone
Great value broadband & home phone with quality service - Get the best of both worlds...
www.plus.net -
Cheap Broadband Suppliers: Compare all UK Broadband Providers
Cheap Broadband: Compare Cheap Broadband internet Packages, Providers in UK. Compare Prices, Read ISP reviews and special offers from all broadband providers. ... Top 10 Most Popular Broadband Packages
www. broadbandsuppliers .co.uk -
Clearwire Corp - Home
Clearwire will give you faster internet at home, at work and on the go, so that people everywhere will have ... Clearwire is rolling out super fast internet service across new markets in the U.S.
www.clearwire.com -
thinkbroadband :: Compare broadband service providers
Compare broadband provider speed, reliability, and customer service ratings. ... AOL Broadband ; ... How is the Universal Service Obligation in...
www. thinkbroadband .com -
thinkbroadband :: The UK's largest independent Broadband / ADSL
We provide independent advice and details on the services offered by Broadband Service Providers so you can make an informed decision as to who to use as your supplier.
www. thinkbroadband .com -
Vonage - VoIP Internet Phone Service for Home, Business and
Vonage phone service offers unlimited local, long distance and amazingly low rates to call worldwide, over a clear, reliable connection.
www.vonage.com -
BT Total Broadband ? wireless UK broadband Internet for less
Get BT Broadband Option 1 now ... BT Total Broadband Option 1 has basic online security, parental controls and 10GB monthly usage ? everything you need to enjoy cheap broadband at high speeds!
www.bt.com -
BT to launch 40mbps broadband service in Glasgow | TopNews United
BT has revealed its plans to provide Glasgow with superfast fibre-optic broadband as soon as this autumn, making it the first city to have the ... BT to speed up its £1.5bn broadband service
topnews.us -
T1 SERVICE-T1 PROVIDERS-Broadband Providers-Broadband Services-T1
1) Fill out and submit our FREE simple online Broadband Service form. ... 4) You can then select the best Broadband service, and deal with the providers directly!
www. broadbandbuyer .com -
BROADBAND PROVIDERS-Broadband Service-CABLE INTERNET-Broadband
Broadband Providers Broadband Service-Find the Best Deals on Broadband Internet from Cable Internet Providers, DSL INTERNET PROVIDERS, Broadband Internet Service & DSL Service Providers...
www. broadbandbuyer .com
Its true - this is how they operate and potential customers need to know how bad Virgin are