Direct Travel Insurance Review

Overall Rating

Took over a stressful situation

None

My wife recently broke her leg on a skiing holiday in Austria. Having never claimed before I didn't know what to expect but with me making only one phone call from the village clinic Direct Travel Insurance took care of everything else - contacting the hospital prior to our arrival - speaking to the surgeon - arranging with the airline for extra seats home etc. I didn't have to worry about a thing. Didn't even pay for anything. I took this for granted until I spoke with others in a similar situation at the airport - they appear to have had a terrible experiences getting anyone to do anything. i gave them Direct's number - Well done Direct at a stressful time it's good to have assistance!